A range of updates coming to Alexa was announced in Amazon’s Product Launch Event, 2020. Rohit Prasad, chief scientist of Alexa showed how Alexa can now be part of a larger conversation by understanding whether the conversation is for her or someone else. He said that this “natural twist” makes Alexa more natural. Moreover, Alexa has also been updated to change its tone in response to a conversation.

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Another exciting update is that now Alexa takes turns while conversing with the user; that is, the user speaks, and then Alexa speaks. …


Tapaan Chauhan

Founder & CEO at Smart Voice Studio | Brand Voice Consultant | VUI Designer | Conversational AI | Voice marketing strategy designer www.smartvoicestudio.com

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